By installing and using Rihify Section Library.AI (the "App", "we", "us", or "our"), you agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
Rihify Section Library.AI provides a website design solution through Sections Library ("Service") to merchants who use Shopify to power their stores. We understand the importance of your privacy and are committed to protecting it. This Privacy Policy describes how personal information is collected, used, stored, and protected when you install or use the App in connection with your Shopify-supported store.
When you install the App, we automatically access certain types of information from your Shopify account:
- Store name, domain, and URL
- Store administrator email address
- Store basic settings and theme information
- Store sections and template configurations
- Store language and currency settings
- Time zone information
During the use of our Service, you may provide:
- Contact information (name, phone number, email address)
- Billing information
- Customer service communications
We use various technologies to collect and record information
We use cookies and similar technologies to provide and support our services. These technologies help us:
- Remember your preferences
- Understand how you use our services
- Optimize and personalize your experience
- Provide customized content
We automatically collect the following usage data:
- IP addresses
- Browser type and version
- Device information (operating system, hardware version, device settings)
- Access time and date
- Clickstream data
- Page access records
- App feature usage statistics
We use the collected information for the following purposes
- Installing, configuring, and maintaining the application
- Processing your requests and instructions
- Providing technical support and customer service
- Sending service-related notifications
- Improving our products and services
- Developing new features and optimizing user experience
- Verifying your identity
- Preventing and detecting fraudulent activities
- Protecting our services from abuse
- Ensuring network and information security
- Complying with legal requirements
- Generating usage statistics
- Evaluating service performance
- Conducting market research and analysis
- Optimizing app functionality and interface design
We value your privacy and do not sell your personal information. However, we may share your information in the following circumstances
We may share information with third parties who help us provide services, including:
- Hosting service providers
- Analytics service providers
- Customer support service providers
These service providers are bound by strict confidentiality obligations.
We may need to disclose your information:
- In response to legal process or government requests
- To enforce our terms of service
- To protect our legitimate interests
- To prevent potential illegal activities
Our servers may be located in various countries. By using our services, you consent to your information being transferred to and processed in these locations. We ensure such transfers comply with applicable data protection laws.
As a Shopify app, we:
- Only access data necessary for app functionality
- Process data in accordance with Shopify's API terms
- Do not store customer data beyond what's necessary
- Remove store data within 7 days of app uninstallation
We implement multi-layered security measures to protect your information
- SSL encryption for data transmission
- Access control mechanisms
- Regular security audits
- Data backup and recovery mechanisms
- Employee confidentiality training
- Access permission management
- Security incident response procedures
- Regular security assessments
- We retain your information as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy
- When you uninstall the App, we will delete your store data within 7 days
- Certain information may be retained longer for legal compliance requirements
In the event of a data breach, we will:
- Promptly assess the impact
- Take necessary remedial actions
- Notify affected users and relevant authorities as required by law
- Provide guidance on protective measures
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you become aware that we may have collected personal information from a child, please contact us immediately.
We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings, but this may affect certain features of the service.
We reserve the right to update this Privacy Policy at any time. When we make significant changes to the Privacy Policy, we will:
- Post a notice in the application
- Update the "Last Updated" date of the policy
- Notify you via email when necessary
If you have any questions, comments, or complaints about this Privacy Policy, please contact us through:
- Email: support@rihify.com